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Client Care

Client Care

Global Migrate is an organization with Immigration Experts from all around the world. We absolutely understand that visa applications and procedures can be complicated, intricate and tricky. We aim to ease your burden provide you with the best advice and top quality customer service. We are committed to your cause and therefore implement appropriate quality management systems and processes to enable us to deliver the highest quality services.

We will therefore:

  • Educate and train our people to support the delivery of high quality services
  • Create an environment that promotes continuous improvement and knowledge sharing across all stakeholders.
  • Work with our customers and partners to develop our services to meet their needs.
  • Conduct our business in a way that reflects our core values.
  • Ensure compliance with legal and other applicable standards

We recognize the importance of monitoring and reviewing our quality management systems. Through continuous monitoring and planned reviews, we have the opportunity to identify improvements to our service. All while maintaining compliance with legal and ethical standards. We intend to instil confidence in customers by always providing top-notch quality services Will be delivered consistently.

Global Migrate operates a formal, documented management framework which complies with all requirements set by the Immigration Industry. All activities carried out by us which may have an impact on our service are regulated and monitored in a way to ensure that we maintain the best standards in the industry. This is to satisfy our clients and encourage continual improvement and growth of the company and its reputation.

We aim to achieve complete customer satisfaction and success by providing a service which is in compliance with all the rules and regulations in force and possess all the requisites to ensure the satisfaction of our customer. Of each individual customer. Global Migrates operations policy and procedure ensure that all work, from initial enquiry to completion and delivery, is undertaken conscientiously and in a manner which sets and maintains a professional and high standard of service.

Our operating protocol is simple yet diverse to ensure clarity and quality in every aspect of our services. Every member of our experienced workforce is required to follow the policies and procedures applicable to their area of employment. All procedures and practices, routine or specialized, whether formally documented or personally monitored, are subject to regular analysis, beneficial criticism, updating and improvements. Our operating framework demands that activities are effectively controlled and undertaken according to company policy and client requirements. To ensure these objectives are met we review our activities at regular intervals.

If it any stage of the service you have any complaints, please follow our complaints procedure and we promise to resolve the issue for you.